CONSUMER RIGHTS - WITHDRAWAL - CANCELLATION RETURN CONDITIONS GENERAL: 1. If you place an order electronically through the website you are using, You are deemed to have accepted the preliminary information form and distance sales agreement and return conditions presented to you. 2. Buyers are subject to the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation (OG: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the products they purchase. 3. Shipping costs, which are the cost of product shipment, will be paid by buyers. 4. Each purchased product is delivered to the person and/or organization at the address specified by the buyer, provided that the 7-day shipping legal period is not exceeded. If the product is not delivered within this period, excluding delays arising from cargo, if the product is not shipped, Buyers can terminate the contract. 5. The purchased product, Warranty certificate, if any, that is complete and in accordance with the qualifications specified in the order, It must be delivered by cargo or to the person or organization designated by the buyer, along with documents such as the user manual. 6. In case it becomes impossible to sell the purchased product, The seller must notify the buyer in writing within 3 days of learning about this situation. The total price must be returned to the Buyer within 14 days. IF THE PRICE OF THE PURCHASED PRODUCT IS NOT PAID: 1. If the buyer does not pay for the product he purchased or cancels it in his bank records, The seller's obligation to deliver the product ends. PURCHASES MADE WITH UNAUTHORIZED USE OF CREDIT CARD: 1. After the product is delivered, If it is determined that the credit card with which the buyer paid has been used unfairly by unauthorized persons and the price of the product sold is not paid to the Seller by the relevant bank or financial institution, the Buyer will return the product subject to the contract to the SELLER within 3 days, together with the shipping costs, at the expense of the SELLER. or has to return it. THE PRICE OF ANY UNRETURNED PRODUCT WILL NOT BE REFUNDED. IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNPREDICTABLE REASONS: 1. If force majeure occurs that the Seller cannot foresee and the product cannot be delivered on time, The situation is notified to the Buyer. Buyer cancels the order, may request that the product be replaced with a similar one or that the delivery be postponed until the obstacle is eliminated. If the buyer cancels the order; If the payment is made in cash, this fee will be paid in cash within 14 days from the date of cancellation. If the buyer made the payment by credit card and cancels it, The product price will be returned to the bank within 14 days from this cancellation. However, it is possible that the bank will transfer it to the recipient's account within 2-3 weeks. BUYER'S OBLIGATION TO CHECK THE PRODUCT: 1. The Buyer will inspect the CARGO before receiving the goods/services subject to the contract; dents, broken, packaging torn, etc. Damaged and defective goods/services will not be received from the cargo company. The goods/services received will be deemed to be undamaged and intact. BUYER must protect the goods/services carefully after delivery. If the right of withdrawal is to be used, the goods/services should not be used. The Invoice must be returned along with the product. RIGHT OF WITHDRAWAL: 1. BUYER; Within 7 (seven) days from the date of delivery of the purchased product to him/her or to the person/organization at the address indicated, THE PRODUCT IS SENT TO THE SELLER WITHOUT DEFORMATION AND UNOPENED PACKAGING. It can exercise its right to withdraw from the contract by rejecting the goods without assuming any legal or criminal liability and without giving any reason, provided that it is notified via the contact information below. 1. SELLER'S CONTACT INFORMATION FOR RIGHT OF WITHDRAWAL NOTIFICATION: COMPANY NAME/TITLE: MKS LIMITED COMPANY ADDRESS: İÇERENKÖY CADDESI KOLORDU SOKAK AKSOY APT.NO:10/1 D:1 İÇERENKÖY/ATAŞEHİR/İSTANBUL EMAIL:
[email protected] PHONE: GSM: +90 5335168298 DURATION OF THE RIGHT OF WITHDRAWAL: 1. If the buyer purchases the product from abroad, this 7-day period starts from the date the contract is signed. Before the right of withdrawal expires, The right of withdrawal cannot be exercised in service contracts where the service begins with the approval of the consumer. 2. Expenses arising from the exercise of the right of withdrawal belong to the BUYER. 3. Exercise of the right of withdrawal, It is required that a written notification be made to the SELLER by registered mail, fax or e-mail within 7 (SEVEN) days and the product must not be used within the framework of the "Products for which the Right of Withdrawal Cannot Be Exercised" provisions set out in this contract. USE OF THE RIGHT OF WITHDRAWAL: 1. The invoice of the product delivered to the third party or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning it. Order returns whose invoice is issued on behalf of the institutions cannot be completed unless the RETURN INVOICE is issued. .) 2. Return form: The products to be returned must be delivered complete and undamaged, together with their box, packaging and standard accessories, if any. RETURN CONDITIONS: 1. SELLER, 10 days at the latest from the date of receipt of the notice of withdrawal.